WARRANTY INFORMATION
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
Owner’s Guide
HM411
WARRANTY INFORMATION
Printed In China
Ultrasonic Cool Mist
Humidifier
1 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from
the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair
or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT
attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly,
repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not
cover: Acts of God, fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or
statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use
the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of
contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province,
state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call
1-800-546-5637 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call
1-800-546-5637 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located
in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located at 5975 Falbourne Street, Mississauga, Ontario L5R 3V8. If you have
any other problem or claim in connection with this product, please write our Consumer Service Department. PLEASE
DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
© 2016 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All rights reserved. Distributed by
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431. Sunbeam Products, Inc.
is a subsidiary of Newell Brands Inc. (NYSE: NWL).
☎
INFO HOT-LINE: If, after reading this owner’s guide you have
any questions or comments, please call 1-800-546-5637 and a
Customer Service Representative will be happy to assist you.
TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS
TROUBLESHOOTING
TROUBLE PROBABLE CAUSE SOLUTION
• Power light not illuminated.
☛ Unit not plugged in.
✔ Plug in Unit.
• Water Leaks from tank.
☛ Tank rubber ring is missing.
☛ Cap not tight enough.
☛ Tank water is Hot.
✔ Remove tank cap and replace or
reposition ring.
✔ Tighten the cap.
✔ Fill with cool water only.
✔ Do not move when full.
• Crack in Tank.
☛ Hot water will cause tank to pressurize.
☛ Tanks will crack if hit or dropped.
✔ Fill with cool water only.
✔ Handle tank with Care.
• Film on tank.
☛ Mineral deposits. ✔ Clean/disinfect tank as instructed in
weekly cleaning instructions.
• Fan on, but no Mist.
☛ Setting too low.
☛ Might be running out of water.
✔ Switch to High setting.
✔ Fill tank with cool water.
• Appearance of minerals or
"white dust"
☛ Tap water contains minerals that
collect inside your humidifier.
When the minerals are released
into the air they often appear as
white dust on your furniture.
✔ Use distilled water in your humidifier.
This will help reduce the precipitation
of minerals or `white dust'.
✔ In addition, use a demineralization
cartridge. ADC14-UM, Arm & Hammer
Demineralization Cartridge available
for purchase on www.holmesproducts.com
FREQUENTLY ASKED QUESTIONS
Question Answer
• What are the variables that affect
run time?
The estimated run time for this humidifier is based on average room conditions. The
actual run time of your humidifier is dependent on numerous variables such as:
✔ Air exchange in the room where the humidifier is placed.
✔ Room construction of the room where the humidifier is placed.
✔ Temperature of the room where the humidifier is placed.
✔ Humidity levels in the room where the humidifier is placed.
✔ Movement of occupants and the opening and closing of doors in the
room where the humidifier is placed.
✔ Home furnishings in the room where the humidifier is placed.
• How do I remove film on water tank?
✔ See Daily Maintenance instructions. Regular cleaning is recommended.
• How can I extend the run time?
✔ Run your unit on the lowest setting.
✔ If your unit has electronics, set it to your desired humidity level. The
unit will turn on and off, which will extend the run time.
✔ Fill the tank all the way full, place it on the base, let the water empty
into the base until it stops bubbling, then refill the tank full again.
This ensures maximum water capacity and will extend run time.
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