Honeywell 35 Series Network Video Recorder User Guide
113
Questions Solutions
There is no video. The screen is in
black.
•
IPC IP address is not right.
•
IPC port number is not right.
•
IPC account (user name/password) is not right.
•
IPC is offline.
The displayed video is not full in
the monitor.
Check current resolution setup. If the current setup is 1920*1080,
then you need to set the monitor resolution as 1920*1080.
There is no HDMI output.
•
Displayer is not in HDMI mode.
•
HDMI cable connection is not right.
The video is not fluent when I view
in multiple-channel mode from
the client-end.
•
The network bandwidth is not sufficient. The multiple-channel
monitor operation needs at least 100M or higher.
•
Your PC resources are not sufficient. For 16-ch remote monitor
operation, the PC shall have the following environment: Quad
Core, 2G or higher memory, independent displayer, display card
memory 256M or higher.
I cannot connect to the IPC
•
Make sure that the IPC has booted up.
•
IPC network connection is right and it is online
•
IPC IP is in the blocklist.
•
The device has connected to the too many IPC. It cannot
transmit the video.
•
Check the IPC port value and the time zone are the same as the
NVR.
•
Make sure current network environment is stable.
After I reset the NVR resolution,
my monitor cannot display.
•
The default resolution is 1920*1080, if you set higher
resolution, you should make sure the monitor support that
resolution, otherwise you should login to Web interface to
switch the default resolution.
After I login the Web, I cannot find
the remote interface to add the
IPC.
Clear the Web controls and load again.
There is IP and gateway, I can
access the internet via the router.
But I cannot access the internet
after I reboot the NVR.
Use command PING to check you can connect to the gateway
or not. Use telnet to access and then use command "ifconfig–a"
to check device IP address. If you see the subnet mask and the
gateway has changed after the reboot. Upgrade the
applications and set again.
Daily Maintenance
• Use the brush to clean the board, socket connector and the chassis
regularly.
• The device shall be soundly earthed in case there is audio/video
disturbance. Keep the device away from the static voltage or induced
voltage.
• Unplug the power cable before you remove the audio/video signal cable.
• Always shut down the device properly. Use the shutdown function in the
menu, or you can press the power button in the rear pane to shut down
the device. Otherwise it may result in HDD malfunction.
• Make sure the device is away from the direct sunlight or other heating
sources. Keep the sound ventilation.
• Check and maintain the device regularly
To Next Page
Loading...