~+ ConsumerSertices o
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4
Our ConsumerServicesare designedwith your needsand wants in mind.
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-
WarrantyProtection
Beforeyour newapplianceleft the factory,it went
And you havea writtenwarranty to protect you. Seethe
through rigorousteststo detectmanufacturingdefects. warrantyon the back pageof this book for details.
ConvenientService
Whetheryour applianceisin or out of warranty,you’re
just a phonecallawayfrom our nationwidenetworkof
FactoryTrainedServiceprofessionals.
Simplycallour Hotpoint serviceorganization.Lookin
the White or YellowPagesof yourtelephonedirectoryfor
HOTPOINT FACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINTFACTORYSERVICEor
HOTPOINT CUSTOMERCARE@SERVICE.
Servicecan normallybe scheduledat yourconvenience
and the techniciandrivesa fully-stockedparts service
truck sothat, in most cases, the repair can becompleted
in onevisit.
We’reproud of our serviceand want youto bepleased,
but if for somereasonyouare not happywiththe service
youreceive,herearethree stepsto followfor further help.
FIRST,contact the peoplewhoservicedyourappliance.
Explainwhyyouare not pleased. In mostcases,this will
solvethe problem.
NEXT,if you are still not pleasedwriteall the details
—includingyour phone number to:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
-FINALLY,if your problem is still not resolved,write:
Major ApplianceConsumerAction Panel
20North WackerDrive
Chicago,Illinois60606
SeAceContracts
Fortrouble-freeservicebeyond
thewrittenwarrantyperiod.
If you prefer to budgetyour repair expenditures
Servicecontracts let youpaytoday’s pricesfor
insteadof beingsurprisedbythem, Hotpoint
servicea month, a year,or severalyearsfrom
offersservicecontractsfor varyinglengthsof
now.And, you’llreceiveservicefrom Hotpoint
timeon all Hotpoint major appliances.With a
trained servicetechniciansusingonlygenuine
contract, we’llkeepyour appliancein good
Hotpoint parts. If you haveany questionsabout
operatingconditionduringthe contract period
ServiceContracts, call TOLL-FREE
at no additional charge.
800.626.2224.(In Kentucky,call 800.292.2057.)
TheQuickFk” System
Youcansavemoneyandtime
bydoingityourself.
For do-it-yourselferswhowouldpreferto fix
Hotpoint major appliancesthemselves...
Hotpoint offersan industryfirst, the Quick
Fix”System.
L.
t
A program for do-it-yourselfappliancerepair,
!
the systemincludes
step-by-steprepairmanuals
for refrigerators, most non-microwaveelectric
ranges, dishwashers,and standard and large
1
capacitywashersand dryers;plus
specially ~
r
packagedreplacementparts,
and technical help
withatoll-free 800
numbez.
HelpforYouby Phone
-—.
Shouldyou needhelpin the selectionand
m
purchaseof newappliances,or havequestions —
about the operationof the Hotpoint appliances
younow own—orhave
anyother questions
~
about Hotpoint consumerproductsor services,
The GE AnswerCentdf
—
youareonlya TOLL-FREEcallaway.
800.626.2000
The GE AnswerCenterTMconsumer
information serviceisopen 24hours a day,
sevendaysa week.
Our staff of expertsstands readyto assistyou
anytime.
.
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