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It may be necessary to remove a gate, part of a fence, or other movable obstructions in order to roll the spa to its
installation site. About ten percent of the time, a crane is the only way to install the spa by lifting it to its final destination.
If the spa has to be taken off of the cart to go over a wall (either because the entry area is too narrow, the eaves are
too low, the corner is too tight, or the stairway is too steep), a crane will be required. Don’t be alarmed!
The crane has a truck-mounted boom which can fit right in your driveway. It is run by a licensed and insured
operator. For a charge, the crane operator will lift your spa over walls, buildings, or any other obstruction and place
it as close to the installation site as possible. The HOT SPRING spa delivery personnel will supervise the crane
delivery and complete the spa installation.
NOTE: If your spa delivery requires the use of a crane, you may be required to pay for its services at the completion
of the delivery.
GROUND PREPARATION
Your Hot Spring spa has been engineered to perform on several types of yard surfaces. While a concrete slab is
recommended, other foundations (illustrated below) are acceptable so long as a level base is prepared prior to
delivery. NOTE: Have a reinforced concrete pad at least 4 inches (10cm) thick or a deck that is able to withstand the
pounds per square foot listed in the Spa Specification section.
INSTALLATION NOTES:
• Concrete sloped at 1/2 inch per 10 feet (1 cm per 3 m) is
preferred so that rain water and water spillover will run off
and not puddle underneath the spa.
• If brick or wood decking is selected for the spa foundation,
it should be placed and leveled below the entire spa to
maintain even distribution of the spa weight.
• It is important to note that if bricks are used to distribute
the weight of the spa there may still be a tendency to settle
unevenly, resulting in an unlevel spa.
• Remember, placing the spa around grass or dirt may
increase the amount of debris which is inadvertently
brought into the spa water on the user’s feet.
If you are purchasing a deck package or a gazebo with your spa, a
solid foundation becomes mandatory. Placing them on any surface
other than a single level pad could create problems with their
installation. Pictured at right are the recommended surfaces.
As a homeowner, it is your responsibility to provide a suitable, level
foundation for your spa. Keep in mind that most delivery crews are
not equipped to level and prepare spa sites.
If you are interested in having a concrete slab, brick surface, or wood
deck installed, your HOT SPRING dealer should be able to suggest a qualified, licensed contractor.
NOTE: In order for the spa to operate properly and the internal plumbing to drain completely, you must ensure
that the spa surface is leveled before the spa has been installed. Shimming or point leveling is NOT supported or
recommended by the manufacturer.
Pre-Delivery Instructions Page 4
CONCRETE PADS
BRICK SURFACES
WOOD DECKING
FOUNDATIONS FOR SPAS
WITH ACCESSORIES
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