Name: HP 15-cr0000
Brand: HP
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Component

(3) Serial number

(4) Warranty period

● Regulatory label(s)—Provide(s) regulatory information about the computer.

● Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval

markings for the countries or regions in which the devices have been approved for use.

16 Chapter 2 Getting to know your computer

Table of Contents7
Starting Right13
Best Practices13
More HP Resources14
Getting to Know Your Computer16
Locating Hardware16
Locating Software16
Right Side17
Left Side18
Display20
Keyboard Area21
Touchpad21
Lights22
Speakers23
Special Keys24
Action Keys25
Bottom26
Labels27
Connecting to a Network29
Connecting to a Wireless Network29
Using the Wireless Controls29
Airplane Mode Key29
Operating System Controls29
Connecting to a WLAN30
Using HP Mobile Broadband (Select Products Only)31
Using GPS (Select Products Only)31
Using Bluetooth Wireless Devices (Select Products Only)31
Connecting Bluetooth Devices32
Connecting to a Wired Network-LAN (Select Products Only)32
Enjoying Entertainment Features33
Using the Camera33
Using Audio33
Connecting Speakers33
Connecting Headphones33
Connecting Headsets34
Using Sound Settings34
Using Video34
Connecting Video Devices Using an HDMI Cable (Select Products Only)34
Setting up HDMI Audio35
Discovering and Connecting to Miracast-Compatible Wireless Displays (Select Products Only)36
Using Data Transfer36
Connecting Devices to a USB Type-C Port (Select Products Only)36
Navigating the Screen37
Using Touchpad and Touch Screen Gestures37
Tap37
Two-Finger Pinch Zoom38
Two-Finger Slide (Touchpad Only)38
Two-Finger Tap (Touchpad Only)38
Four-Finger Tap (Touchpad Only)38
Three-Finger Swipe (Touchpad Only)39
One-Finger Slide (Touch Screen Only)40
Using an Optional Keyboard or Mouse40
Using an On-Screen Keyboard (Select Products Only)40
Managing Power41
Using Sleep and Hibernation41
Initiating and Exiting Sleep41
Initiating and Exiting Hibernation (Select Products Only)42
Shutting down (Turning Off) the Computer42
Using the Power Icon and Power Options43
Running on Battery Power43
Using HP Fast Charge (Select Products Only)43
Displaying Battery Charge44
Finding Battery Information in HP Support Assistant (Select Products Only)44
Conserving Battery Power44
Identifying Low Battery Levels44
Resolving a Low Battery Level45
Resolving a Low Battery Level When External Power Is Available45
Resolving a Low Battery Level When no Power Source Is Available45
Resolving a Low Battery Level When the Computer Cannot Exit Hibernation45
Factory-Sealed Battery45
Running on External Power45
Maintaining Your Computer47
Improving Performance47
Using Disk Defragmenter47
Using Disk Cleanup47
Using HP 3D Driveguard (Select Products Only)47
Identifying HP 3D Driveguard Status48
Updating Programs and Drivers48
Cleaning Your Computer48
Cleaning Procedures48
Cleaning the Display49
Cleaning the Sides or Cover49
Cleaning the Touchpad, Keyboard, or Mouse (Select Products Only)49
Traveling with or Shipping Your Computer49
Securing Your Computer and Information51
Using Passwords51
Setting Windows Passwords51
Setting Setup Utility (BIOS) Passwords52
Using Windows Hello (Select Products Only)52
Using Internet Security Software53
Using Antivirus Software53
Using Firewall Software53
Installing Software Updates53
Using HP Managed Services (Select Products Only)54
Securing Your Wireless Network54
Backing up Your Software Applications and Information54
Using an Optional Security Cable (Select Products Only)54
Using Setup Utility (BIOS)55
Starting Setup Utility (BIOS)55
Updating Setup Utility (BIOS)55
Determining the BIOS Version55
Downloading a BIOS Update56
10 Using HP PC Hardware Diagnostics57
Using HP PC Hardware Diagnostics Windows57
Downloading HP PC Hardware Diagnostics Windows57
Downloading the Latest HP PC Hardware Diagnostics Windows Version58
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)58
Installing HP PC Hardware Diagnostics Windows58
Using HP PC Hardware Diagnostics UEFI58
Starting HP PC Hardware Diagnostics UEFI59
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive59
Downloading the Latest HP PC Hardware Diagnostics UEFI Version59
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)59
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)60
Downloading Remote HP PC Hardware Diagnostics UEFI60
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version60
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number60
Customizing Remote HP PC Hardware Diagnostics UEFI Settings60
11 Backing Up, Restoring, and Recovering62
Using Windows Tools62
Creating HP Recovery Media (Select Products Only)62
Using HP Recovery Manager to Create Recovery Media63
Before You Begin63
Creating the Recovery Media63
Using the HP Cloud Recovery Download Tool to Create Recovery Media64
Restoring and Recovery64
Restoring, Resetting, and Refreshing Using Windows Tools64
Restoring Using HP Recovery Manager and the HP Recovery Partition64
Recovering Using HP Recovery Manager64
Recovering Using the HP Recovery Partition (Select Products Only)65
Recovering Using HP Recovery Media65
Changing the Computer Boot Order66
Removing the HP Recovery Partition (Select Products Only)66
12 Specifications67
Input Power67
Operating Environment68
13 Electrostatic Discharge69
14 Accessibility70
Supported Assistive Technologies70
Contacting Support70

Brand	HP
Model	15-cr0000
Category	Laptop
Language	English

HP 15-cr0000 User Manual

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