Troubleshooting 3-7
Table 3-4. Error Messages
Display Panel Message Cause Action
PM POWER ERROR
+15V OUT OF SPEC
1 +15V is not within specifications 1. Replace Power Supply
2. Replace PM card
CPU MISMATCH
CPUs=XXXX PS=Y
3 Installed CPUs are not of the
same type
1. See Note 3
PS MISMATCH
CPUs=XXXX PS=Y
3 Power Supply is not the correct
type for the installed CPUs
1. See Note 3
FRONT FAN
POWER SHUTDOWN
2 Front fan is dead or running too
slow
1. Replace front fan
2. Replace PM card
3. Replace fan cables
REAR FAN
POWER SHUTDOWN
2 Rear fan is dead or running too
slow
1. Replace rear fan
2. Replace PM card
3. Replace fan cables
DC OVERVOLTAGE
SHUTDOWN +X.Y V
2 An overvoltage condition has
been detected on the specified
D.C. voltage (+X.Y)
1. Replace Power Supply
2. Replace PM card
DC UNDERVOLTAGE
SHUTDOWN +X.Y V
2
4
An undervoltage condition has
been detected on the specified
D.C. voltage (+X.Y)
1. Replace Power Supply
2. Replace PM card
3. Refer to note 4
DC OVERVOLTAGE
POWER SHUTDOWN
2 An emergency overvoltage con-
dition has been detected
1. Replace Power Supply
2. Replace PM card
AMBIENT TEMP
POWER SHUTDOWN
2 The ambient temp sensor has
detected temperature in excess of
43° C (109° F)
1. Check room temp.
2. Replace PM card
INTERNAL TEMP
POWER SHUTDOWN
2 The internal temp sensor has
detected temperature in excess of
70° C (158° F)
1. Correct cause of heat
2. Replace PM card
3. Replace System Board