HP 3820 User Manual

English
11
installation troubleshooting, continued
Windows USB, continued
what is the problem?
possible causes...
Uninstall the software, then reinstall it.
1.Do one of the following:
• Insert the CD-ROM into the CD-ROM
drive, and select
Remove printer software
.
Follow the onscreen instructions.
•Open the
Printer Assistant
and select
Tools
and Updates
>
uninstall software
.
• Select
Start
>
Programs
>
Hewlett-Packard
>
[hp deskjet printer]
>
uninstall software
.
2.Close any virus protection programs or other
software programs that are running on the
computer.
3.To reinstall the printer software, insert the
CD-ROM into the CD-ROM drive, then follow
the onscreen instructions.
If the software program does not automatically
start, then see “to solve the problem...” on
page 7.
to solve the problem...
The Operating system terminated
the installation before it was
complete.
When I tried installing USB the installation
stopped. When I tried to install again, the
New Hardware Found Wizard was gone
and the USB port was not available.
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HP 3820 Specifications

General

Print Technology	Inkjet
Functions	Print, Scan, Copy
Duplex Printing	Manual
Print Resolution	Up to 4800 x 1200 optimized dpi (color)
Scanner Type	Flatbed
Scan Resolution	Up to 1200 dpi
Connectivity	USB
Supported Operating Systems	Windows, macOS, Linux