Chapter 5 Problem Solving 268
Correcting Output Quality Problems
Printer is online but not
receiving data (the Data
light does not blink).
! Check for loose I/O cable connections at the printer and
computer or network port.
! Try your I/O cable on a system that you know works.
! Check that the correct interface cable was selected and
securely connected to both the printer and the computer. If
the cable is not correctly configured, see the getting
started guide for configuration information.
! If connected to a network, print a JetDirect configuration
page to check for interface or network problems
(page 314
).
Printer displays a
message.
See Understanding Printer Messages
starting on page 226
for printer messages and recommended actions.
Print Job Does Not Print (continued)
Situation Solution
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