2 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/
us/en/wwcontact.html.)
• In other locations, see the Contact HP worldwide (in English) webpage:
http://welcome.hp.com/country/us/en/wwcontact.html.
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage: (http://
welcome.hp.com/country/us/en/contact_us.html)
To contact HP by phone:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website: (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact.html)
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to docsfeedback@hp.com.
Include the document title and manufacturing part number. All submissions become the property
of HP
Business Support Center
The following website provides support information for many HP business products:
www.hp.com/go/bizsupport
Contacting HP 39
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