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HP A10

HP A10
32 pages
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HP A10 Printing Mailbox
User Guide
Part number: Q6030-80014
First edition: 08/2006

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HP A10 Specifications

General IconGeneral
Print TechnologyInkjet
Product TypeAll-in-One Printer
Duplex PrintingManual
Paper Handling60-sheet input tray, 25-sheet output tray
FunctionsPrint, Copy, Scan
Black print resolutionUp to 1200 x 1200 dpi
Color print resolutionUp to 4800 x 1200 dpi
Print Speed (Color)Up to 5 ppm
Maximum Print Resolution4800 x 1200 dpi
ConnectivityUSB 2.0
Weight11.9 lbs

Summary

Safety Information

General Safety Precautions

Essential safety guidelines for preventing fire, electric shock, and injury during product use and installation.

Understanding Presto Service

Presto Service Features

Overview of Presto Mail, spam protection, styles, newsstand, and bulletins for enhanced communication.

Activating Presto Service

Instructions to activate the Presto service via website or toll-free phone number for full functionality.

Initial Setup: Unpacking and Contents

Unpacking the HP A10 Printing Mailbox

Lists all included items: Mailbox, setup poster, user guide, print cartridge, power/phone cords, and paper.

Using the Setup Poster

Reference to the setup poster for visual guidance on the initial setup process.

Activate Your Presto Service

Presto Service Benefits and Activation

Details the advantages of Presto Mail, spam protection, styles, newsstand, and bulletins, with activation instructions.

Remove Packing Materials

Clearing Packaging from Mailbox

Instructions for removing tape, plastic film, and orange inserts from the Mailbox for proper setup.

Connect Power Cords

Power Connection and System Check

Guide to connecting the power adapter and cord, and understanding the system check indicator light.

Connect Phone Cord

Phone Line Connection Methods

Instructions for connecting the Mailbox to the phone line, including sharing the jack with a telephone.

Insert Print Cartridge

Print Cartridge Installation Steps

Preparation, handling precautions, and detailed steps to install the print cartridge correctly.

Load Paper

Paper Loading and Readiness Check

Steps for loading paper and confirming the Mailbox is ready via the blue indicator light.

Receiving Messages

Message Reception and Phone Line Use

Explains how the Mailbox connects, prints messages, and manages phone line usage during message reception.

Presto Account Requirement for Messages

Reminder that an active Presto account is necessary to receive messages on the Printing Mailbox.

Using the HP A10 Printing Mailbox

Message Printing and Notification

How messages are automatically printed, alerted, and how to adjust notification volume.

Stopping Printing and Phone Line Use

Using the Stop button to halt operations or release the phone line for incoming/outgoing calls.

Loading Paper

Paper Specifications and Loading Guide

Details on required paper type, size, and initial steps for loading paper into the Mailbox.

Loading Paper

Completing Paper Loading and Tray Extension

Steps to insert paper, close cover, check indicators, and extend the paper tray.

Removing and Replacing the Print Cartridge

Print Cartridge Replacement Overview

Information on when to replace the cartridge, recommended types, and pre-replacement checks.

Removing and Replacing the Print Cartridge

Cartridge Removal and Installation Steps

Detailed instructions for removing the old cartridge and preparing/installing the new one.

Removing and Replacing the Print Cartridge

Final Cartridge Installation and Closing

Steps to place and secure the new cartridge, and close the Mailbox cover.

Troubleshooting Common Issues

Mailbox Not Ready and Light Indicators

Diagnosing 'Not Ready' status by checking power cords and phone line connectivity, and interpreting Ready light.

Understanding Blinking Lights

Ink and Paper Light Blinking Issues

Troubleshooting common problems indicated by blinking Ink or Paper lights, including cartridge and paper issues.

Understanding Blinking Lights

Print Cartridge and Paper Loading Problems

Resolving print cartridge errors, paper type/size issues, and paper jams indicated by blinking lights.

Troubleshooting Other Issues

Carriage Stalls, Blank Pages, and Low Ink

Addressing carriage stall, blank output after cartridge change, low ink, and out-of-paper conditions.

Resolving Paper Jams

Instructions for clearing paper jams, emphasizing removal from the rear panel to avoid damage.

Troubleshooting Other Issues

Detailed Paper Jam Clearing and Carriage Stall Resolution

Step-by-step guide to clear paper jams and resolve carriage stall issues, including contacting support.

Care and Maintenance

Exterior Cleaning and Contact Cleaning

Procedures for cleaning the Mailbox exterior and the print cartridge contacts for optimal performance.

Care and Maintenance

Print Cartridge Contact Cleaning Procedure

Detailed steps for cleaning copper-colored contacts using distilled water, with cautions on cleaners.

Service and Support

Presto and HP Support Information

Contact details for Presto Service and HP A10 Printing Mailbox technical support via phone, email, and website.

Specifications

HP A10 Printing Mailbox Specifications

Details on paper capacity, cartridge types, print quality, power, operating conditions, and humidity.

Regulatory Notices

Regulatory Model ID and U.S. FCC Requirements

Provides product's regulatory model number and FCC requirements for U.S. telephone network connection.

Regulatory Notices

FCC Statement and Telephone Act Compliance

FCC Part 15 Class B compliance, conditions, interference measures, and Telephone Consumer Protection Act notice.

Regulatory Notices

Canadian Network and Radio Noise Regulations

Industry Canada specifications, REN for Canadian network, and digital apparatus radio noise emission limits.

Regulatory Notices

Declaration of Conformity

Manufacturer details, product identification, and conformity to safety, EMC, and telecom specifications.

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