This document was printed on the HP Color LaserJet 9500 series printer using HP Color Laser Paper.
22 Evaluating color laser printers
Reliability
Print with confidence
HP continues to build on 20 years of laser experience with a new generation of laser printers and
toner technology. To save you time and simplify your printing experience, our world-class engineers
have thought through every complex detail to make sure performance and color print quality work
hand in hand. You get worry-free, high-quality documents every time you click Print. HP’s Color
LaserJet printing system, including ColorSphere toner and ImageREt technologies allows you to
enjoy the perks of color printing without sacrificing black-and-white laser speed. Plus, you will
experience the same built-in reliability and ease of use you have come to love and expect from HP
products.
And if you ever do need service and support, HP’s Customer Care is one of the best. By ensuring a
maximum uptime you’ll boost productivity and end frustration.
Reliability matters
• The HP Color LaserJet 3800 series printer has HP’s legendary reliability and ruggedness. With
a robust duty cycle of up to 65,000 pages per month, the printer is built to stand up to the
demands of today’s fast-paced business environment and keep intervention rates low.
• HP conducts extensive testing, printing millions of test pages with a variety of applications and
file types, in multiple environments, with different paper types.
• For over a decade, Hewlett-Packard has consistently received the top grade in PC Magazine’s
Service and Reliability Survey and recently received one of the first-ever A+ ratings.
• The printer comes standard with a one year, next-day onsite or dealer warranty with phone
and Web support. A variety of extended warranty options are available, which vary by
region.
Excellent HP support
Experience excellent support with HP’s Customer Care program. HP Customer Care includes all of
HP’s support programs and technologies, keeping commercial customers, small businesses, and
individual consumers up and running. HP Customer Care offers full-service support through a broad
range of services, including setup and installation, warranty upgrades, troubleshooting tools, repair
and exchange services, phone and Web support, software updates, and self-maintenance services.
The HP Customer Care Web site (www.hp.com/go/support) provides customers with free, one-stop
access to technical support for more than 600 HP products, including personal computers, printers,
and imaging products. HP Customer Care call centers also provide technical support from
numerous call centers worldwide.
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