HP Color LaserJet CM2320 - Multifunction Printer - Page 289

Event-log messages
Print the event log
1. Open the secondary service menu. See Open the secondary service menu on page 311.
2. Use the arrow buttons to select Service Reports, and then press OK.
3. Use the arrow buttons to select Error Report, and then press OK.
NOTE: You can use HP ToolboxFX to view the event log from a computer. See
Event log
on page
53.
Event log messages
The following table contains all event log codes for this product. Many event log codes correspond to a
control-panel error message. For information about solving control-panel error messages, see
Control-
panel messages
on page 257. For information about solving errors that display only in the event log,
see
Event-log-only messages
on page
279.
Table 7-13 Event-log messages
Event code Description
13.0000 Paper jam
20.0000 Memory out
21.0000 Page misfeed or mispick
41.2000 Beam detect malfunction
41.3000 Unexpected size
50.1000 Low fuser temperature error
50.2000 Slow fuser error
50.3000 High fuser temperature error
50.4000 Fuser drive circuit error
50.7000 Fuser open error
50.8000 Low sub-thermistor fuser error
50.9000 High sub-thermistor fuser error
51.2000 Black scanner laser error (inline devices only)
51.2100 Cyan scanner laser error (inline devices only)
51.2200 Magenta scanner laser error (inline devices only)
51.2300 Yellow scanner laser error (inline devices only)
54.0100 Environmental sensor error
54.0600 Density sensor error
54.1100 Black density out of range
54.1101 Cyan density out of range
54.1102 Magenta density out of range
ENWW Event-log messages 277