7 Solve problems
To use the information in this chapter, you should have a basic understanding of the HP LaserJet printing
process. Explanations of each mechanical assembly, the product systems, and the basic theory of
operation are contained in
Theory of operation on page 115. Do not perform any of these troubleshooting
processes unless you understand the function of each product component.
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Solve problems checklist
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Menu map
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Troubleshooting process
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Tools for troubleshooting
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Control-panel messages
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Event log messages
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Clear paper jams
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Solve paper-handling problems
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Use manual print modes
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Solve image-quality problems
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Solve performance problems
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Solve connectivity problems
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Service mode functions
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Solve fax problems
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Solve e-mail problems
ENWW 369
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