Alert message Description Recommended action
Replace <Color>Cartridge Override In Use A print cartridge has reached the threshold for
end of life, but you have selected the option
to override the message and continue
printing.
Print-quality problems can occur.
Replace the print cartridge.
Replace Supplies More than one print cartridge has reached the
end of its life.
Print a supplies status page to determine
which cartridges have reached the end of
their life. See
Print information pages
on page 36.
Replace the cartridges.
Replace Supplies Override In Use More than one print cartridge has reached the
threshold for end of life, but you have
selected the option to override the message
and continue printing.
Print-quality problems can occur.
Replace the print cartridges.
Resolution Reduction A page requires more memory than the
product has available. The product has
reduced the image resolution so it can print
the page.
If the page requires too much memory, try
simplifying it in the original software program.
If you do not want the product to automatically
reduce the resolution, you can turn off the
setting in the System Settings area of the
HP Color LaserJet CP1210 Series Toolbox or
HP Toolbox FX.
Supply Memory Error on <Color> The e-label for one of the print cartridges
cannot be read or is missing.
●
Reinstall the print cartridge.
●
Turn the product off, and then on.
●
If the problem is not solved, replace the
cartridge.
Toner Dam Not Removed One of the print cartridges still contains the
sealing tape from shipping.
Open the print-cartridge drawer and make
sure that the sealing tape has been
completely removed from each print
cartridge.
Tray 1 Jam The product has detected a jam in the tray. Clear the jam. See Jams on page 186.
Unauthorized <Color> Cartridge Installed A new, non-HP supply has been installed.
This message appears until an HP supply is
installed or you press the Resume button.
If you believe you purchased an HP supply,
go to
www.hp.com/go/anticounterfeit.
Service or repairs that are required as a result
of using non-HP supplies are not covered
under HP warranty.
To continue printing, press the Resume
button.
Yellow Scanner Error An internal error has occurred. Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
178 Chapter 7 Problem solve ENWW
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