Enable memory
If you installed a memory DIMM, set the printer driver to recognize the newly added memory.
Enable memory for Windows
1. On the Start menu, point to Settings, and click Printers or Printers and Faxes.
2. Select this product and select Properties.
3. On the Configure tab, click More.
4. In the Total Memory field, type or select the total amount of memory that is now installed.
5. Click OK.
Check DIMM installation
Turn the product on. Check that the product is in the Ready state after it has gone through the startup
sequence. If an error message appears, do the following:
1. Print a Configuration page. See
Print information pages on page 36.
2. Check the Installed Personalities and Options section on the configuration page and compare it
with the configuration page that you printed before the DIMM installation.
3. The DIMM might not be installed correctly. Repeat the installation procedure.
-or-
The DIMM may be defective. Try a new DIMM.
Clean the product
Clean the separation and pickup rollers
Use a clean damp lint-free cloth to gently wipe the rollers.
CAUTION: Do not use alcohol based solvents to clean the rollers.
Clean the paper path
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. This product has
a cleaning mode that can correct and prevent these problems.
Use the HP Color LaserJet CP1210 Series Toolbox to clean the paper path
1. Open HP Color LaserJet CP1210 Series Toolbox.
2. Click the Help folder, and then click the Troubleshooting page.
3. In the area for Cleaning Mode, click Start to begin the cleaning process.
The product processes a single page, and then returns to the Ready state when the cleaning
process is complete.
ENWW Manage supplies 69
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