HP Compaq dx2400 User Manual

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If you recently installed new software, uninstall the software and see if the
computer functions properly.
●
Boot the computer to the Safe Mode to see if it will boot without all of the drivers
loaded. When booting the operating system, use “Last Known Configuration.”
●
Refer to the comprehensive online technical support at
http://www.hp.com/
support.
●
Refer to
Helpful Hints on page 8 in this guide for more general suggestions.
●
Refer to the comprehensive Troubleshooting Guide for more detailed
information.
●
Restore the system from the Recovery Disc Set that you created or restore
the system to its original factory condition in HP Backup and Recovery
Manager.
CAUTION: Restoring the system will erase all data on the hard drive. Be sure to
back up all data files before running the restore process.
To assist you in resolving problems online, HP Instant Support Professional Edition
provides you with self-solve diagnostics. If you need to contact HP support, use HP
Instant Support Professional Edition's online chat feature. Access HP Instant
Support Professional Edition at:
http://www.hp.com/go/ispe.
Access the Business Support Center (BSC) at
http://www.hp.com/go/bizsupport for
the latest online support information, software and drivers, proactive notification,
and worldwide community of peers and HP experts.
If it becomes necessary to call for technical assistance, be prepared to do the
following to ensure that your service call is handled properly:
●
Be in front of your computer when you call.
●
Write down the computer serial number and product ID number, and the
monitor serial number before calling.
●
Spend time troubleshooting the problem with the service technician.
●
Remove any hardware that was recently added to your system.
●
Remove any software that was recently installed.
●
Restore the system from the Recovery Disc Set that you created or restore
the system to its original factory condition in HP Backup and Recovery
Manager.
CAUTION: Restoring the system will erase all data on the hard drive. Be sure to
back up all data files before running the restore process.
NOTE: For sales information and warranty upgrades (HP Care Pack), call your
local authorized service provider or dealer.
ENWW
Before You Call for Technical Support
7

HP Compaq dx2400 Specifications

General

Tcase	74.1 °C
Bus type	FSB
Stepping	M0
Processor cache	2 MB
Processor cores	2
Processor model	E5200
System bus rate	- GT/s
Processor family	Intel® Pentium®
Processor series	Intel Pentium E5000 Series for Desktop
Processor socket	LGA 775 (Socket T)
Processor codename	Wolfdale
Processing Die size	82 mm²
Processor frequency	2.5 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor manufacturer	Intel
Processor front side bus	800 MHz
Processor operating modes	64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	65 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	12.5
Number of Processing Die Transistors	228 M
Audio system	HD
Product type	PC
Motherboard chipset	Intel® G33
Memory slots	4x DIMM
Internal memory	1 GB
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	- GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA II
Optical drive type	DVD Super Multi
Total storage capacity	250 GB
LightScribe	Yes
Networking features	Gigabit Ethernet
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Discrete graphics card model	Intel® GMA 3100
Operating system installed	Windows Vista Business
Compatible operating systems	Windows XP Windows Vista
Optional operating system supplied	Windows XP Professional
Serial ports quantity	-
USB 2.0 ports quantity	6
Firewire (IEEE 1394) ports	0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Chassis type	Micro Tower
Product color	Black, Silver
Country of origin	China
Cable lock slot type	Kensington
Number of 3.5\" bays	3
Non-operating altitude	0 - 9144 m
Operating temperature (T-T)	10 - 35 °C
Power supply input voltage	90 - 240 V
Power consumption (typical)	300 W
Power supply input frequency	50 - 60 Hz
Processor ARK ID	37212
Processor package size	37.5 x 37.5 mm

Weight and Dimensions

Depth	373 mm
Width	180 mm
Height	365 mm
Weight	10200 g