HP Compaq dx2400 User Manual

WARNING! When the computer is plugged into an AC power source, voltage is
always applied to the system board. To reduce the risk of personal injury from
electrical shock and/or hot surfaces, be sure to disconnect the power cord from the
wall outlet and allow the internal system components to cool before touching.
Table 2 Solving Hardware Installation Problems
A new device is not recognized as part of the system.
Cause
Solution
Device is not seated or connected properly. Ensure that the device is properly and securely
connected and that pins in the connector are not
bent down.
Cable(s) of new external device are loose or power
cables are unplugged.
Ensure that all cables are properly and securely
connected and that pins in the cable or connector
are not bent down.
Power switch of new external device is not turned
on.
Turn off the computer, turn on the external device,
then turn on the computer to integrate the device
with the computer system.
When the system advised you of changes to the
configuration, you did not accept them.
Reboot the computer and follow the instructions for
accepting the changes.
A plug and play board may not automatically
configure when added if the default configuration
conflicts with other devices.
Use Windows Device Manager to deselect the
automatic settings for the board and choose a
basic configuration that does not cause a resource
conflict. You can also use Computer Setup to
reconfigure or disable devices to resolve the
resource conflict.
USB ports on the computer are disabled in
Computer Setup.
Enter Computer Setup (F10) and enable the USB
ports.
Computer will not start.
Cause
Solution
Wrong memory modules were used in the upgrade
or memory modules were installed in the wrong
location.
1. Review the documentation that came with the
system to determine if you are using the
correct memory modules and to verify the
proper installation.
2. Listen for beeps from the computer. See the
Troubleshooting Guide to determine possible
causes.
3. If you still cannot resolve the issue, contact
Customer Support.
ENWW
Basic Troubleshooting
13

HP Compaq dx2400 Specifications

General

Tcase	74.1 °C
Bus type	FSB
Stepping	M0
Processor cache	2 MB
Processor cores	2
Processor model	E5200
System bus rate	- GT/s
Processor family	Intel® Pentium®
Processor series	Intel Pentium E5000 Series for Desktop
Processor socket	LGA 775 (Socket T)
Processor codename	Wolfdale
Processing Die size	82 mm²
Processor frequency	2.5 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor manufacturer	Intel
Processor front side bus	800 MHz
Processor operating modes	64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	65 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	12.5
Number of Processing Die Transistors	228 M
Audio system	HD
Product type	PC
Motherboard chipset	Intel® G33
Memory slots	4x DIMM
Internal memory	1 GB
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	- GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA II
Optical drive type	DVD Super Multi
Total storage capacity	250 GB
LightScribe	Yes
Networking features	Gigabit Ethernet
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Discrete graphics card model	Intel® GMA 3100
Operating system installed	Windows Vista Business
Compatible operating systems	Windows XP Windows Vista
Optional operating system supplied	Windows XP Professional
Serial ports quantity	-
USB 2.0 ports quantity	6
Firewire (IEEE 1394) ports	0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Chassis type	Micro Tower
Product color	Black, Silver
Country of origin	China
Cable lock slot type	Kensington
Number of 3.5\" bays	3
Non-operating altitude	0 - 9144 m
Operating temperature (T-T)	10 - 35 °C
Power supply input voltage	90 - 240 V
Power consumption (typical)	300 W
Power supply input frequency	50 - 60 Hz
Processor ARK ID	37212
Processor package size	37.5 x 37.5 mm

Weight and Dimensions

Depth	373 mm
Width	180 mm
Height	365 mm
Weight	10200 g