Event log message Description Comments
13.10.00 DUPLEX TURN AROUND, PAPER
LATE JAM
13.11.00 DUPLEX TURN AROUND, PAPER
STOPPED JAM
13.12.00 DUPLEX PATH, PAPER LATE JAM
13.12.01 EXTERNAL OUTPUT DEVICE PAPER
JAM
The paper reaches the entrance sensor
earlier than expected.
13.12.02 EXTERNAL OUTPUT DEVICE PAPER
JAM
The paper does not reach the entrance
sensor.
13.12.03 EXTERNAL OUTPUT DEVICE PAPER
JAM
The paper does not exit the entrance
sensor.
13.12.04 EXTERNAL OUTPUT DEVICE PAPER
JAM
The entrance sensor detects paper when
turned on or when the door was opened
and closed.
13.12.05 EXTERNAL OUTPUT DEVICE PAPER
JAM
The paper does not reach the discharge
sensor.
13.12.06 EXTERNAL OUTPUT DEVICE PAPER
JAM
The paper does not exit the discharge
sensor
13.12.07 EXTERNAL OUTPUT DEVICE PAPER
JAM
13.12.08 EXTERNAL OUTPUT DEVICE PAPER
JAM
13.12.09 EXTERNAL OUTPUT DEVICE PAPER
JAM
13.12.17 When the stapler is driven, HP (home
position) sensor does not detect its
returning of HP. The stapler returned to
its HP by reversing the motion.
13.12.08 NON-SPECIFIC PAPER JAM
13.13.00 DUPLEX PATH, PAPER STOPPED JAM
13.14.00 NON-SPECIFIC PAPER JAM
13.15.00 NON-SPECIFIC PAPER JAM
13.16.00 NON-SPECIFIC PAPER JAM
13.17.00 NON-SPECIFIC PAPER JAM
13.18.00 NON-SPECIFIC PAPER JAM
13.19.00 NON-SPECIFIC PAPER JAM
13.1A.00 NON-SPECIFIC PAPER JAM
13.1B.00 NON-SPECIFIC PAPER JAM
13.1C.00 FUSER ACCORDION JAM
13.1D.00 ITB PATH, PAPER STOPPED JAM
13.1E.00 NON-SPECIFIC PAPER JAM
398 Chapter 7 Solve problems ENWW