Service mode functions
Service menu
The SERVICE menu is PIN-protected for added security. Only authorized service people have access
to the SERVICE menu. When you select SERVICE from the list of menus, the product prompts you to
enter an eight-digit PIN number. The PIN for the HP Color LaserJet CP3525 Series is 09352508.
1.
Press the Menu
button.
2. Press the down arrow
to highlight SERVICE, and then press the OK button.
3. Enter the eight-digit PIN using the alphanumeric keypad.
4. Press the OK button to enter the PIN and open the SERVICE menu.
The following menu items appear in the SERVICE menu:
CLEAR BOOTLOADER PASSWORD This menu item allows you to clear the bootloader password if
it has been lost.
MONO CYCLE COUNT After replacing the formatter, use this item to reset the mono
page count so that the figure continues to represent the page
count for the product engine. The page count that is stored in
NVRAM and printed on the configuration page represents the
number of pages that the formatter has formatted (not
including engine-test prints). If you install a new formatter when
repairing a product, use this menu item to reset the page count
to the previous value. In this way, the page count reflects the
number of pages that the engine has printed rather than
restarting the count for the new formatter. The page count is in
two categories: total mono pages and total color pages.
COLOR CYCLE COUNT After replacing the formatter, use this item to reset the color
page count so that the figure continues to represent the page
count for the product engine. The page count that is stored in
NVRAM and printed on the configuration page represents the
number of pages that the formatter has formatted (not
including engine-test prints). If you install a new formatter when
repairing a product, use this menu item to reset the page count
to the previous value. In this way, the page count reflects the
number of pages that the engine has printed rather than
restarting the count for the new formatter. The page count is in
two categories: total mono pages and total color pages.
REFURBISH CYCLE COUNT Use this item to record the page count when the product was
refurbished.
SERIAL NUMBER: After replacing the formatter, use this item to reset the product
serial number.
SERVICE ID Use this item to show the date that the product was first used
on the control panel. This eliminates the need for users to keep
paper receipts for proof of warranty.
Restore the service ID
If you replace the formatter, the date is lost. Use this menu item
to reset the date to the original date that the product was first
used. The date format is YYDDD. Use the following formula to
ENWW Service mode functions 441
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