HP Designjet 4500 Series - Page 62

2-32
System Error Codes
HP Designjet 4500 Printer Series Service Manual
loaded.
Corrective Action: Try the following:
 Make sure there is no media jammed in the Roll 2 media path.
 Perform the Sensors Test ⇒ Page 4-39.
 Replace the Roll 2 Media Sensor ⇒ Page 8-232.
System Error:
84.2:01
Internal Code: 0X1A060009
Problem
Description:
The printer checks that a manual unload of media has been performed by the
user but detects there is still media loaded.
Corrective Action: Try the following:
 Make sure there is no media jammed in the Roll 2 media path.
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Perform the Sensors Test ⇒ Page 4-39.
 Replace the Roll 2 Media Sensor ⇒ Page 8-232.
System Error:
84.2:03
Problem
Description:
BackTension Motor shutdown in drawer 2.
Corrective Action: Try the following:
 Check that the cable between the Roll 2 module and the Printer
Interconnect is not damaged and is correctly connected.
 Make sure there is no media jammed in the Roll 2 media path.
 Perform the Media Drive Test ⇒ Page 4-12.
 Replace the Roll 2 BT Arm ⇒ Page 8-197.
System Error:
85:03
Problem
Description:
Problem finding the Drive Roller zero.
Corrective Action: Try the following:
 Perform the "Media Drive" Diagnostic (⇒ Page 4-12) to further
troubleshoot the error code.
System Error:
86:01
Problem
Description:
Carriage servo shutdown.
Corrective Action: Try the following:
 Open the Window and check for any visible obstacles restricting the
movement of the Carriage Assembly. If there is a wrinkled mass of media
inside the paper path, lift the Pinchwheels (using the black Drive Pinch