2-39
System Error Codes
HP Designjet 4500 Printer Series Service Manual
Serial Label.
Escalate to HP Division.
System Error:
38.6:11
Problem
Description:
Power Supply Unit voltage missing or breakdown.
Corrective Action:
Try the following:
Replace the Power Supply Unit ⇒ Page 8-277
System Error:
38.7:10
Problem
Description:
Stacker Tray Full Sensor failure
Corrective Action:
Try the following:
Remove any paper inside the Stacker
Check for paper jams in the paper path.
Check the Tray Full Sensor is not damaged
Replace the Tray Full Sensor ⇒ Page 8-265
System Error:
38.8:01
Problem
Description:
Media jam sensor failure
Corrective Action:
Try the following:
Remove any paper inside the Stacker
Check for paper jams in the paper path.
Check the Media Sensor is not damaged
Replace the Media Sensor ⇒ Page 8-265
System Error:
38.8:10
Problem
Description:
Media jam sensor activated.
Corrective Action:
Try the following:
Remove any paper inside the Stacker
Check for paper jams in the paper path.
Check the Media Sensor is not damaged
Replace the Media Sensor ⇒ Page 8-265
System Error:
38.9:10
Problem
Description:
Stacker door switch failure.
Corrective Action:
Try the following: