96 Chapter 3 System Error Codes
System Error Codes
• Install new Ink Cartridges in to the Printer and try purging the Printer again. If the printer does not
automatically go into the purge process, use the service test procedure “1.4.1 Purge tubes” ⇒
Page 190.
SE Code: 24:10 - Ink Cartridge Broken Bag
Problem Description:
A broken bag has been detected in one of the Ink Cartridges. This error must be solved and the printer
checked and cleared of this error code before the printer can resume printing
Corrective Action:
• The front panel message will indicate which Ink Cartridge has a broken bag. Remove the Ink
Cartridge and check for any ink leaking from the cartridge. In some extreme cases:
• Ink can leak from the damaged Ink Cartridge and contaminate the pressurized air system
or
• Air can get inside the Ink System causing bubbles in the Ink Tubes which can damage the Print-
heads.
• For this issue there is a specific menu selection to solve and recover the printer from the broken bag
error. Perform the “Bag Broken Recovery” Diagnostic procedure (⇒ Page 148).
• If the Lower ISS PCS has been damaged by ink this must be replaced if it cannot be repaired ⇒
Page 391.
SE Code: 24.02:00 - Top Cover Fans array is not connected
Problem Description:
The firmware has detected that there is no connection to the array of Top Covers Fans
Corrective Action:
• Perform the service test 2.4 ⇒Page 129 to confirm that all of the Top cover Fans are not working.
• Check the Top Cover Fans cable by the left arch, is connected to the PrintMech, at both ends, and
that none are damaged.
• If all the cables from the Printmech to the fans are connected, replace the Printmech ⇒Page 482.
SE Code: 24.03:00 - One of the Top Cover Fans not connected
Problem Description:
The firmware has detected that one or more of the Top Covers Fans is not working.
Corrective Action:
• Perform the service test 2.4 ⇒Page 129 to confirm that one or more of the Top cover Fans is not
working.
• If none of the fans are working, this would indicate a failure with the PrintMech, or the cables from
the PrintMech:
• Check the cables from the Printmech.
• If all the cables from the Printmech to the fans are connected, replace the Printmech
⇒Page 482.
• If at least one of the fans is working, check if the failed fans are connected to the array, if it is
connected replace the failed fan (Top Cover Fans ⇒Page 349.
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