Troubleshooting a failure with the take-up reel (TUR) 41
Troubleshooting
Troubleshooting a failure with the take-up reel (TUR)
Use this section to troubleshoot failures with the take-up reel.
Take-up reel LED status information
LED
status
Issue Print job
interrupted
Possible cause Print job
interrupted?
Blinking
quickly
Take-up reel
not winding
Yes Sensor beam blocked for
more than 3 seconds
Ensure the take-up reel sensors
are not blocked by a strip of
paper, the collection bin or other
objects.
Also ensure the take-up reel
power switch is in the On posi-
tion.
Blinking
slowly
Take-up reel
not winding
No The sensor cables are
loose or unplugged
Ensure the sensor cables are cor-
rectly connected.
Solid red Take-up reel
not winding
No There is too much resis-
tance on the take-up reel
motor
ENSURE THAT THE TUR Spindle
Lever is CLOSED! Ensure the
paper is not winding too tightly.
A loop-shaping core should be
inserted and hanging down.
Solid green Take-up reel
not winding
No The take-up reel power
switch is in the Off posi-
tion
Ensure the take-up reel power
switch is in the On position.
Solid green Take-up reel
winding in the
wrong direc-
tion, and not
stopping the
job.
No The take-up reel wind
direction switch is in the
wrong winding position.
after 3 seconds, the
printer will recognize the
problem and interrupt the
print job. In this case, see
the first error listed in this
table.
Flip the take-up reel wind-direc-
tion switch to the correct posi-
tion.
NOTE: If the LED is flashing but there is no message on the front panel, restart the printer.
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