Continuable and Non-Continuable Error Codes 87
System Error Codes
SE Code: 15.01:00 Drying system warm up timed out
Problem Description:
Drying System unable to warm up in the pre-defined amount of time (45C for standby & normally 55C
for printing).
Corrective Action:
• Check if the environmental ambient temperature is low. Check the surrounding temperature is within
the printer´s operating specifications; it should be higher than 15C for printer operation. If this is the
case, increase the ambient temperature of the printer´s location.
• Check if the input voltage is in the range of 198v to 205v, ensure the ambient temperature is higher
than 20C for the correct functioning of the printer.
• Check if the substrate loaded on the printer is too transparent or reflective for the IR sensor to detect
the surface temperature. Check this by loading another type of substrate.
• Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in
the User’s Guide while observing all safety precautions while working in the area of the heaters.
• Check the power going to the IR sensor. A good indication is that the blue LED on the sensor’s body
will light if the sensor is pointing to an object warmer than 30C.
• Perform the IR sensor diagnostic check 8.3 Heating IR Sensor ⇒Page 169, to check the values being
detected by the IR sensor. Replace the Dryer IR sensor if required ⇒Page 496.
• Check if the position of the IR sensor is correct, if it is pointing to a position other than the substrate
this will cause an error.
• Check the input voltage is outside the range of specifications for printing, check the installation
instructions.
• Replace the Heaters Control Assembly⇒ Page 465.
• If the power arrives to the heater, but the heater does not heat up, replace the heater
assembly⇒Page 498.
SE Code: 15.02:00 - Drying system cool down time out
Problem Description:
Drying System unable to cool down in the pre-defined amount of time.
Corrective Action:
• Check there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear
Fans.
• Check all the fans are functioning correctly. check the cables of the fans are not damaged and are
connected. Replace any fans if required: Top cover fans ⇒ Page 349. Rear Fans ⇒Page 351.
Curing Fans ⇒Page 503.
• The environmental ambient temperature is too hot or is outside the operational specification of the
printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, heaters
etc.
SE Code: 15.03:00 - Drying system temperature too high
Problem Description:
Drying System has exceeded the upper temperature level.
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