Solution: Try the following:
●
Remove any paper jammed in the printer or stacker, and restart the printer.
●
Perform the Paper Drive test
Paper Drive test on page 92.
SE 38.0:10
Cause: Paper jam detected in stacker; buffer sensor not activated
Solution: Try the following:
●
Remove any paper jammed in the printer or stacker, and restart the printer.
●
Perform the Paper Drive test
Paper Drive test on page 92.
SE 38.1:01
Cause: Stacker communication error
Solution: Try the following:
●
Restart the printer.
●
Check that the cable between the stacker and the printer is undamaged and correctly connected.
●
Update the stacker firmware.
●
Replace the Stacker Electronics PCA
Electronics PCA on page 444.
SE 38.1:03
Cause: Stacker multiple firmware upgrades
Solution: Try the following:
●
Turn the power off from the rear of the printer and disconnect the power cord. Reconnect the
power cord and turn on the printer.
●
Check that the printer has the latest firmware version. If not, update the firmware to the latest
version.
●
Replace the Stacker Electronics PCA
Electronics PCA on page 444.
SE 38.1:04
Cause: Stacker unable to update firmware
Solution: Try the following:
●
Check that the printer has the latest firmware version. If not, update the firmware to the latest
version.
SE 38.1:10
Cause: Stacker initialization error
ENWW
Continuable and non-continuable error codes
59
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