Solution: Try the following:
●
Unload the paper and try again.
●
If the problem persists, uninstall and reinstall the Duplexer. Make sure that the printer and the
Duplexer paper path are well aligned and that there are no obstacles in between.
SE 36.1:01
Cause: Duplexer not ready for printing
Solution: The Duplexer was in the down position when the job was submitted. It must be in the up
position before printing starts.
SE 36.2:01
Cause: Duplexer internal error
Solution: Try the following:
●
Reseat the cables between the Duplexer and the printer.
●
Uninstall and reinstall the Duplexer.
●
If the problem persists, contact the manufacturer of the Duplexer.
SE 41:03
Cause: Paper motor electrical current limit
Solution: Try the following:
●
Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power
cord and turn on the printer.
●
Open the Window and check for any visible obstacles restricting the movement of the Drive Roller.
If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media
Lever) and clear the obstruction.
●
Replace the Media-Axis Motor
Media-Axis Motor on page 313.
SE 42:03
Cause: Scan-Axis motor electrical current limit
Solution: Try the following:
●
Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power
cord and turn on the printer.
●
Open the Window and check for any visible obstacles restricting the movement of the Carriage
Assembly. If there is a wrinkled mass of paper blocking the Carriage Assembly, then clear the
obstruction.
●
Clean the Encoder Strip
Clean the Encoder Strip on page 422.
●
Replace the Scan-Axis Motor
Scan-Axis Motor on page 308.
ENWW
Continuable and non-continuable error codes
57
System error codes
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