The purpose of this test is to check the operation of the Primer.
8. Aerosol Test
Aerosol Fan test on page 99.
The purpose of this test is to check the operation of the Aerosol Fans.
9. I/O Information Test
I/O Information test on page 100.
The purpose of this test is to display network information about the printer.
10. Enable I/O Interfaces Test
Enable I/O Interfaces test on page 100.
The purpose of this test is to enable the printer's I/O connections (USB, Ethernet, Jetdirect) after
they have been disabled from the Embedded Web Server.
11. Unit Information
Unit information on page 100.
The purpose of this test is to view the firmware version, part number, serial number and PostScript
configuration.
12. EEROM Reset
EEROM Reset on page 101.
The purpose of this test is to reset the EEROM.
13. Hard Disk Recovery
Hard Disk recovery on page 102.
The purpose of this service utility is to clean user data on the Hard Disk, to try to recover the
printer from an unstable state.
14. File System Check
File system check on page 102.
The purpose of this service utility is to check the consistency of the file system on the Hard Disk. If
the utility detects a problem, it will try to fix it automatically.
15. Front Panel Lock Reset
Front Panel Lock Reset test on page 102.
The purpose of this test is to unlock the Front Panel.
Entering the Service Tests menu
NOTE: To enter the Service Utilities Menu, see Entering the Service Utilities menu on page 104.
1. Make sure the printer is switched off with the Power key on the front of the printer and not with
the power switch on the back of the printer.
2. For Call Agents who will request the user to perform certain troubleshooting actions, hold the
Down and Cancel keys down and turn the printer on using the Power key. Wait until you hear one
beep (usually after 5 seconds) before releasing all three keys.
3. For On-Site Engineers, hold the Up arrow key and the Cancel key down and switch the printer
ON using the front power switch. Wait until you hear one beep (usually after 5 seconds) before
releasing ALL three keys.
4. Once inside the Service Tests Menu use the Arrow keys to scroll through the Service Tests
selections. Press the OK key to begin a specific test when the required Service Test is highlighted.
86 Chapter 4 Service tests and utilities ENWW
Service tests and
utilities
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