NOTE: The Service Tests work in a special mode that does not require full initialization of the
printer. Therefore it is important that, once you have finished with the Service Tests, you must
power off the printer and power on again before trying to print.
In some cases a quick press of a button may not be recognized by the printer. When pressing a
button, be sure to press it deliberately and all the way to the bottom of its travel.
If the printer hangs up during a test, switch the printer off and restart from step 1.
Scan Axis test
The purpose of this test is to diagnose a failure in the operation of components related to the Scan Axis.
1. In the Diagnostics menu, select Scan Axis and press OK.
The diagnostic starts checking the Scan-Axis motor; the front panel announces the current activity.
NOTE: The Carriage may move repeatedly during the tests.
2. Depending on the results of the tests, you may be asked to open the Window, close the Window,
or move the Carriage manually. Follow the instructions on the front panel.
CAUTION: The Carriage should move easily, without resistance. If you feel resistance, do not
try to force it: you may damage something.
3. When the tests are successfully completed, the following message is displayed.
4. Press OK to return to the menu.
Paper Drive test
The purpose of this test is to diagnose a failure in the operation of components related to the Media
Axis.
You must perform the Paper Drive Test after:
●
System Error Code 81:YX
●
System Error Code 41:YX
●
System Error Code 73:YX
ENWW
Entering the Service Tests menu
87
Service tests and
utilities
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