Solve paper-feed problems
What kind of problem are you having?
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Paper is not picked up from the input tray
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Make sure paper is loaded in the input tray. For more information, see
Load media on page 6.
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Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-
width guide does not bend the paper in the input tray.
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Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction
of the curl.
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Pages are skewing
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Make sure the paper is loaded in the far-right side of the input tray and the paper-width guide is fit
against the left side of the paper.
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Load paper into the printer only when it is not printing.
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Multiple pages are being picked up
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Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-
width guide does not bend the paper in the input tray.
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Make sure the input tray is not overloaded with paper.
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Make sure the pieces of the loaded paper are not sticking together.
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Use HP paper for optimum performance and efficiency.
ENWW Jams and paper-feed issues 43
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