ENWW 7-8
Unexpected printer shutdown
Check the power
If you are using AC power, make sure the power cord and power adapter
are connected firmly to the printer and to a working outlet, and that the
printer is turned on. The Power LED
should be green. Try turning the
printer off and then on again. If this does not solve the problem, turn off the
printer, unplug the power adapter from the printer, wait a few seconds, and
reconnect the power.
If you are using battery power, make sure the battery is installed properly.
Check the Power LED to see if the battery is sufficiently charged. If the
Power LED is amber or red, connect to an AC power source to begin
charging the battery.
Solving printing problems
This section provides solutions to common printing problems.
If none of the following solutions work, the problem is likely caused by the
inability of the software program to properly interpret print settings. Check the
release notes on the Starter CD for known software conflicts. Otherwise, check
your software program manual, or call the software manufacturer for more
specific help with the problem.
A blank page is printed
Check for empty print cartridges
If you are printing black text and a blank page prints, your black print
cartridge might be empty. For information about replacing print cartridges,
see Replacing the print cartridges.
Check the printer selection
For Windows, make sure your printer is selected as the current or default
printer. Click Start > Settings > Printers to open the Printers folder. In the
Printers folder, right-click the printer icon and click Set As Default Printer
in the pop-up menu.
For Macintosh, see Printing from Macintosh.
Check the parallel or USB port on your computer
If you are using a parallel or USB cable, make sure your printer is
connected directly to the port. Do not share the port with other devices,
such as a Zip drive.
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