7-15 ENWW
Colors do not line up properly
Check the print cartridges
The print cartridges need to be aligned when a print cartridge is replaced.
You can align the print cartridges from the printer driver or the Toolbox.
For instructions, see Aligning the print cartridges.
Check the graphics placement
Use the zoom or print preview feature of your software to check for gaps in
the placement of graphics on the page.
If printing using a single print cartridge
If one of your print cartridges runs out of ink before you can replace it, you
can still print with a single print cartridge.
Printing with one print cartridge may be slower, and colors will differ from
those when both print cartridges are installed. It is recommended to install
both print cartridges. For more information, see Single-cartridge printing
mode.
Wireless printing problems
Infrared printing does not work
Check for obstacles
Clear any obstacles between the printer and the device from which you are
sending the print job. Sunlight, heat from nearby equipment, or other
sources of infrared radiation can also cause transmission errors.
Move closer to the printer
Make sure the device is no more than three feet (one meter) from the
printer when you send the print job, and that the ports face each other as
squarely as possible.
Send the print job again
There may be a loss of data; try sending the print job again.
Check software
Make sure any necessary software is installed in the host device, for
example, BtPrint-hp for Palm OS PDA users. If you are still having
problems, consult the documentation for the PDA or notebook computer.
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