5. Fine Vertical Black Line(s)
•
Cartridge malfunction
u
Replace toner cartridge
•
Scratched fuser roller or sleeve
u
Get printer service
•
Soiled copy scan lens
(copier, fax, mpf, all-in-one only)
u
Clean copy scanner lens
6. Irregular Dark Vertical Line(s)
•
Damaged or stained fuser roller
or sleeve
u
Replace fuser
•
Cartridge malfunction
u
Replace toner cartridge
7. Dark, Fuzzy Vertical Streak(s)
•
Damaged or stained fuser roller or sleeve
u
Replace fuser
•
Cartridge malfunction
u
Replace toner cartridge
8. Fine Vertical White Line(s)
•
Dirty printer optical mirror*
u
Get printer service
•
Cartridge malfunction
u
Replace toner cartridge
•
Blocked laser beam pathway
u
Clear laser beam pathway above toner
cartridge
9. White Streak(s)
•
Cartridge malfunction
u
Replace toner cartridge
•
Dirty or blocked printer optical mirror*
u
Get printer service
* More information available on request
10. Horizontal Line(s)
•
Cartridge malfunction
u
Replace toner cartridge
•
Internal printer problem
u
Get printer service
11. Repeating Defects
•
2 per page (IBM, Lexmark printers only)
(5” or 125mm spacing)
u
Replace toner cartridge (drum defect)
•
3 to 4 per page
(3” to 3.7” or 75mm to 94mm spacing)
u
Replace toner cartridge (drum defect)
u
Replace fuser (fuser roller/sleeve defect)
u
Get printer service
•
5 to 7 per page
(1.3” to 2.5” or
32mm to 63mm
spacing)
u
Replace toner
cartridge
(developer
defect)
u
Replace fuser
(fuser roller/
sleeve defect)
u
Get printer
serviceepeat-
nued)
•
7 per page
(1.5” to 1.7” or 38mm to 43mm spacing)
u
Replace toner cartridge
(PCR defect)