12. Random Spots or Sprinkles
•
Debris in cartridge
u
Replace toner cartridge
•
Leaking cartridge
u
Replace toner cartridge
•
Dirty printer
u
Vacuum or wipe toner from paper path
(See Procedure #33)
u
Get printer service cleaning
13. Ghosting Image
2 to 6 per page spacing
•
Cartridge malfunction
u
Replace toner cartridge
•
Internal printer problem
u
Get printer service (fuser offsetting)
14. Backside Marking
•
Lower roller contamination
u
Clean transfer roller
u
Replace fuser, or
u
Get printer service
•
Leaking cartridge
u
Replace toner cartridge
•
Fuser wand contamination (older models only)
u
Replace fuser wand
15. Bubbly or Grape-like Pattern
•
Bad drum grounding in printer
chassis
u
Get printer service
•
Cartridge malfunction
u
Replace toner cartridge
16. Blurred Print
•
Interrupted paper feed at
transfer or fuser
u
Get printer service
•
Laser/Scanner malfunction
u
Get printer service
•
Poor print media
u
Replace media
17. Banding
•
Cartridge malfunction
u
Replace toner cartridge
•
Gear jitter, toner on high voltage
circuit, contaminated fuser roller
u
Get printer service
18. Lead or Trailing Edge
Backgrounding
•
Stiff or thick media
u
Adjust density to darker setting
u
Repeat adjusting as needed
u
Consult users manual for
maximum media thickness
•
Cartridge malfunction
(IBM/Lexmark 4019/4029/4039/4049)
u
Replace toner cartridge
19. Character Void(s)
•
Poor print media
u
Replace media
•
High relative humidity
u
Replace media
u
Consult owners manual for
proper environmental conditions
•
Damaged fuser roller or sleeve
u
Replace fuser
20. Toner Blasting
•
Cartridge malfunction
u
Replace toner cartridge
•
Internal printer problem
u
Get printer service
21. Cartridge Related Error Messages
•
10.XX.00 Supply Error
10.00.00, –.01.00, –.10.00 Supply Memory
10.32.00 Unauthorized Supply
u
Press Select Key (4) and continue
•
False “Install Toner Cartridge”*
u
Get printer service