The computer does not detect the optical drive ................................................................................. 25
A disc does not play ........................................................................................................................... 26
A disc does not play automatically ..................................................................................................... 27
The process of burning a disc does not begin, or it stops before completion .................................... 28
A DVD or BD playing in Windows Media Player produces no sound or display ................................ 29
A device driver must be reinstalled .................................................................................................... 30
Obtaining Windows device drivers ..................................................................................... 30
Obtaining HP device drivers .............................................................................................. 30
Index ................................................................................................................................................................... 31
iv
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