iPAQ Pocket PC H3800 Series Reference Guide 31
Communicating
CAUTION: Close all applications on your Compaq iPAQ Pocket PC before restoring your information.
1. Make sure your Compaq iPAQ Pocket PC is connected to your computer
2. From your computer, open Microsoft ActiveSync 3.5
From the Start menu, click Programs and click Microsoft ActiveSync 3.5
3. From the Tools menu, click Backup/Restore
4. Click the Backup or Restore tab and select your options
5. Click Backup Now or Restore Now
Tips
I cannot connect to my computer using a cable or the universal cradle
1. Make sure your Compaq iPAQ Pocket PC is connected to your computer
2. Make sure the screen of your Compaq iPAQ Pocket PC is on
3. If you have a modem or Ethernet card, remove it from your Compaq iPAQ Pocket PC
4. Make sure your Compaq iPAQ Pocket PC is set up for a cable connection
5. Make sure you do not have any other active connections
From the Start menu, tap Today
Tap the connection icon and tap Disconnect
6. Make sure the cable is plugged in securely
7. Make sure your Compaq iPAQ Pocket PC is in the universal cradle securely
8. If you are using a serial cable, make sure it is plugged into the COM port
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