English 67
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
If Your PC Workstation Has a Software Problem
If You Have Forgotten Your Password
❒ If you forget the User Password and the Administrator (or
Supervisor) password is set and known:
1 Restart the PC Workstation. If the keyboard is locked, unplug the
power cord and plug it in again.
2 Wait for the message
Setup.
3 Press to start Setup.
4 Type the Administrator password to enter Setup.
5 Select Security, the User Password submenu, and set a new User
password.
6 Press to save the new User password and exit Setup.
❒ If you forget both the User password and the Administrator password:
1 Switch off the PC Workstation and remove the computer’s cover
(refer to page 23).
2 Set switch 7 (PSWRD) on the system board switch block to ON
(DOWN). Refer to page 90 for the switch location.
3 Replace the PC Workstation’s cover and switch on the
PC Workstation. Allow it to complete its startup routine.
4 Switch off the PC Workstation and remove the cover.
5 Reset switch 7 (PSWRD) to OFF (UP).
6 Replace the computer’s cover (refer to page 23).
7 Switch on the PC Workstation and allow it to complete its startup
routine.
8 Press when prompted to use Setup.
9 Set new User and Administrator passwords.
10 Press to save the new passwords and exit Setup.
napa.bk : napa-ug3.fb4 Page 67 Monday, August 4, 1997 7:20 PM
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