C4170-90959
Troubleshooting with Control Panel Messages
103
Table 6-4. Primary Service Error
Control Panel LED
Pattern
Primary Error Message Status Log Code Recommended Action
The printer has experienced
an error and cannot recover.
All of the LEDs are on.
(Primary Error Message)
Press the G
O
and J
OB
C
ANCEL
buttons
simultaneously to view the secondary
information.
Secondary Service Errors
Control Panel LED
Pattern
Secondary Error
Message
Status Log Code Recommended Action
Engine error (error 55 - Engine
Communication Error)
(Secondary Error Message)
40055 A printer error has occurred. Press G
O
to
clear the error message.
1) Check the connections to the
Intermediate PCB and the Engine Controller
Assembly.
2) Replace the Engine Controller Assembly.
3) Replace the Intermediate PCB.
Scanner Error (error 52)
(Secondary Error Message)
40052 1) Press G
O
. The page containing the error
will automatically be reprinted.
2) Turn the printer off and reseat the Laser
Scanner cables.
3) Replace the Laser Scanner.
Beam Error (error 51 - Bad
Beam Detect)
(Secondary Error Message)
40051 1) Press G
O
. The page containing the error
will automatically be reprinted.
2) Turn the printer off and reseat the Laser
Scanner cables.
3) Replace the Laser Scanner.
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