C4170-90959
Paper Handling Problems
111
Table 6-7. Input Paper Jams
Possible Cause Recommended Action
Tray Photosensors blocked or inoperative Inspect and replace
PS504 (Tray 1)
PS501 (Tray 2)
PS2001 (Tray 3)
(*)Pick-up Roller dirty or inoperative Clean or replace
RB2-2900-000CN (Tray 1)
RB2-2891-000CN (Tray 2)
RB2-2891-000CN (Tray 3)
(*)Pick-up Assembly defective Replace
RG5-4128-000CN (Tray 1)
RG5-4127-000CN (Tray 2)
RG5-4127-000CN (Tray 3)
(*)Separation Pad Inspect / replace
RB2-2835-000CN(Tray 1)
RB2-3008-000CN (Tray 2)
RB2-3008-000CN (Tray 3)
Feed Rollers Inspect and replace
RG6-4129-000CN (Tray 1)
RB2-3490-0000CN or RG6-4129-000CN
(Tray 2)
RB2-3490-0000CN or RG6-4129-000CN
(Tray 3)
Solenoids Inspect and replace
SL504 (Tray 1)
SL501 (Tray 2)
SL2001 (Tray 3)
Paper Feeder PCB (Tray 3 only) defective Replace RG5-4277-000CN
Engine Controller Assembly/Intermediate PCB Replace RG5-4248-000CN (4249 220V) and
RG5-4250-000CN
Table 6-8. Internal Paper Jams
Possible Cause Recommended Action
Tray Photosensors blocked or inoperative Inspect and replace
PS504 (Tray 1)
PS501 (Tray 2)
PS2001 (Tray 3)
Registration Assembly defective Replace RG5-4129-000CN
Transfer Roller Assembly defective Replace RG5-4130-000CN
Toner Cartridge defective Inspect and replace C4096A
Transport Assembly defective Inspect and replace Belts (RY7-5053-000CN)
Rollers(RY7-5052-000CN)
Engine Controller Assembly/Intermediate PCB Replace RG5-4248-000CN (4249 220V) and
RG5-4250-000CN
Fusing Assembly defective Replace RG5-4132-0000CN (includes PS503)
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