C4170-90959
Technical Assistance
19
HP Audio-Tips
HP Audio-Tips, available within HP ASAP, is an interactive voice response system providing
prerecorded answers to the questions most frequently asked by HP LaserJet printer users.
Helpful system maps to the HP Audio-Tips recordings are available by fax through HP
FIRST.
HP Support
Online Services: World Wide Web URL
- Printer drivers, updated HP printer software,
and product and support information may be obtained at the following
URLs:
in the U.S.: http://www.hp.com
in Europe: http://www2.hp.com
America Online
- America Online/Bertelsmann is available in the
U.S., France, Germany, and UK - Printer drivers, updated HP printer
software, and support documentation to help answer questions about
HP products are available. Use Keyword HP to start the tour or in the
U.S. call 1-800-827-6364 preferred customer #1118 to subscribe.
CompuServe
-
Printer drivers, updated HP printer software, and
interactive sharing of technical information with other members is
available on CompuServe’s “HP User’s forums” (GO HP), or call
1-800-524-3388 and ask for representative #51 to subscribe.
(CompuServe is also available in the U.K., France, Belgium,
Switzerland, Germany, and Austria.)
Obtaining software utilities,
drivers, and electronic
Information for U.S. and Canada:
Phone:
(805) 257-5565
Mail:
Hewlett-Packard Company
P.O. Box 1754
Greeley, CO 80632
U.S.A.
Fax:
(805) 257-6866
For European English:
For U.K., call (44) (142) 986-5511. For Ireland and outside U.K.,
call (44) (142) 986-5511.
HP Service Information:
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or
1-800-387-3867 (Canada).
HP Service Agreements:
Call 1-800-743-8305, option 2 (U.S.) or 1-800-268-1221 (Canada).
Extended Service 1-800-446-0522.
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