7-26 Troubleshooting
EN
TRAY x LOAD [TYPE]
[SIZE]
One of the following
occurred:
There is no paper loaded
in the specified tray, or the
paper is not the size
requested, or the Control
Panel is not set for the
size of paper loaded.
The tray is not properly
adjusted for size.
The default paper size is
set incorrectly.
If this message appears
and the tray contains the
correct size of paper, a
sensor could be
damaged or a paper
sensor lever could be
stuck.
1. Load the requested
paper into the specified
tray (
x
).
Ensure that the trays are
correctly adjusted for
size. The tray type
settings (and size for Tray
1) must be set from the
printer’s Control Panel.
If you are trying to print
from the optional universal
500 sheet tray, be sure to
set the paper size dial.
If you are trying to print A4
or letter size paper, and
this message appears,
make sure the default
paper size is set correctly
from the Printing Menu in
the printer’s Control
Panel.
2. Press
[Go]
to print
from the next available
tray.
3. Press
[-Value+]
to
scroll through the
available types and sizes.
4. Press
[Select]
to
accept the alternate type
or size.
5. Inspect the switches in
the tray.
6. Turn the printer on with
the tray removed and
push the switches by hand
to see if they register.
See “Paper Size Detection
Switches” on page 7-86.
Table 7-5. Alphabetical Printer Messages (continued)
Control Panel
Message
Event Log
Message
Explanation Recommended
Action
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