7-56 Troubleshooting
EN
Wrong tray. Print from a different tray (such as Tray 1).
Wrong output bin for
paper type.
Print to a different output bin (top or rear output bin).
Obstruction in paper
path.
1. Check the paper path for paper or label debris.
2. Check for damaged components that could be
creasing the paper.
Table 7-14. Curl
Possible Cause Action
Paper does not meet
printer specifications
or is stored
improperly.
1. Print a few more pages to see if the problem
corrects itself.
2. Turn over the stack of paper in the tray. Also try
rotating the paper 180°.
3. Check the paper (or other print media) type and
quality. Replace the paper, and advise the customer
to use the recommended paper and store it properly.
Printer’s operating
environment does not
meet specifications.
Make sure the printer’s operating environment meets
specifications.
Wrong output bin. Print to a different output bin (top or rear output bin).
Wrong Fuser setting
for paper type.
From the Paper Handling Menu on the Control
Panel, change the Fuser Mode setting or choose
another paper type from the printer driver.
See also “Dropouts” on page 7-58.
Table 7-13. Creases (continued)
Possible Cause Action
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