Parts and Supplies 2-5
Phone Numbers for Ordering
● SMO (Support Materials Organization)
1-800-227-8164 (U.S. only)
● SME (Support Materials Europe)
(49 7031) 142253
Exchange Program
HP offers remanufactured assemblies for some parts. These are
identified in chapter 8 and can be ordered through Support Materials
Organization (SMO), or Support Materials Europe (SME).
Consumables
Paper and Toner Cartridges can be ordered directly from
Hewlett-Packard. See chapter 8 for ordering information.
World Wide Web
Printer drivers, updated HP printer software, plus product and support
information may be obtained from the following URLs:
in the U.S. http://www.hp.com/go/support
Printer drivers may be obtained from the following sites:
in China ftp://www.hp.com.cn/go/support
in Japan ftp://www.jpn.hp.com/go/support
in Korea http://www.hp.co.kr/go/support
in Taiwan http://www.hp.com.tw/go/support
or the local driver website http://www.dds.com.tw
Technical Assistance
HP ASAP (Automated Support Access Program) provides free
technical support information 24 hours a day, 7 days a week.
The ASAP system includes HP AUDIO-TIPS, explained below. The
ASAP service 1-800-333-1917 (U.S.) requires a touchtone phone.
To order additional printer drivers for software applications, call
HP’s Distribution Center (HPD) 1-970-339-7009.
To Next Page
Loading...
