• ISSUE (External): Page-frame borders do not print on the left side of the
document when you use the N-up option.
DESCRIPTION: When using the PS driver on the Windows XP operating
system to print more than one page to a sheet (selected on the
Advanced tab, under Document Options, Page Layout (N-up) Option:)
to print 2-Up, 4-Up, 6-Up, 9-Up, or 16-Up, the left side of the document,
including borders, does not print.
The PS driver can support edge-to-edge printing only by default, with the
margins set at 2 mm (6 points). Applications extend the page image to the
maximum imageable area (N-Up page borders). Some of the area that is
clipped can be fixed by adjusting the page registration through the control
panel.
WORKAROUND 1: Try page registration adjustment at the control panel.
WORKAROUND 2: Use the PCL 6 printer driver.
Job Retention
• ISSUE (External): When you are using the Windows 95, Windows 98, or
Windows Me operating systems, the PIN number settings for Job Retention work
differently in the PS environment from those in earlier products.
DESCRIPTION: The previous instructions to set a PIN number were: To
print a private job using the PS driver you have to choose one of the 50
predefined PIN numbers (20 for Windows 9x) from the PIN drop-down
menu.
WORKAROUND: Use the following enhanced method of setting PIN
numbers:
To print a private job using the PS driver, you can choose a PIN number
between 0000 and 9999 by selecting a value between 0 and 9 for each
PIN digit. For example, to choose 1579 as a PIN number, select the
following:
• PIN Digit 1 (for Private Job): 1
• PIN Digit 2 (for Private Job): 5
• PIN Digit 3 (for Private Job): 7
• PIN Digit 4 (for Private Job): 9
Printer Status and Alerts
Supported operating systems and environments
• The computer must have Internet Explorer 4.72X or later installed.
HP Restricted 19 HP LaserJet 5100 Known Issues
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