4. To check the Conflicting Device list, click the device name, and then click Properties. Click
the Resources tab, and look at the Conflicting Device list at the bottom of the dialog box.
5. Click the plus sign (+) to the left of Open the Other Devices. Misidentified or noncategorized
devices appear here.
Guidelines for troubleshooting and resolving device conflicts
Follow these steps for resolving device conflicts.
1. If the conflicting device appears in the list of devices, click the device name, click Remove, and
then click Yes. Click Yes to restart Microsoft Windows.
2. If the conflicting device is a duplicate (and one of the duplicate listings does not show a conflict),
click the name of every device that has a conflict, click Remove, and then click Yes. Click Yes to
restart Microsoft Windows.
NOTE You might not need to restart the computer in Microsoft Windows 2000, Microsoft
Windows XP, or Microsoft Windows Server 2003, depending on the type of port conflict you
are resolving.
3. If a device has a conflict and you have the driver for that device, remove the device and then reinstall
it. After removing the device, restart the computer. When Microsoft Windows reinstalls devices, it
usually finds nonconflicting resources.
20 Chapter 2 Software overview ENWW
Software overview
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