Repacking the printer
If your printer needs to be moved or shipped to another location, perform the following procedure to
repack the printer.
CAUTION Shipping damage as a result of inadequate packing is the customer's responsibility.
To ensure proper protection during shipment, the printer must be repackaged properly using the
original cushions.
To repack the printer
CAUTION It is extremely important to remove the print cartridges before shipping the printer.
Print cartridges left in the printer during shipping will leak and entirely cover the printer engine
and other parts with toner.
To prevent damage to the print cartridge, avoid touching the roller, and store the print cartridge
in its original packing material or so that it is not exposed to light.
1. Remove all four print cartridges.
2. If you have added optional Tray 3, remove and retain.
3. Remove and retain the power cable and interface cable.
4. If possible, include print samples and 50 to 100 sheets of paper or other print media that did not
print correctly.
5. Use the original shipping container and packing material, if possible. If you have already disposed
of the printer packing material, contact a local mailing service for information about repacking the
printer. HP recommends insuring the equipment for shipment.
6. Include a completed copy of the
Service information form.
7. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original
packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.
ENWW Repacking the printer 109
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