Print with EconoMode ...................................................................................................... 154
Auto-Off mode ................................................................................................................. 154
Manage supplies and accessories ................................................................................................... 156
Print when a cartridge reaches estimated end of life ....................................................... 156
Manage print cartridges ................................................................................................... 156
Replacement instructions ................................................................................................ 157
Clean the product ............................................................................................................................. 168
Clean the pickup roller ..................................................................................................... 168
Clean the separation pad ................................................................................................. 172
Clean the paper path ....................................................................................................... 175
Clean the print-cartridge area .......................................................................................... 177
Clean the exterior ............................................................................................................ 180
Clean the scanner glass strip and platen ......................................................................... 180
Product updates ............................................................................................................................... 182
12 Solve problems
Solve general problems .................................................................................................................... 184
Troubleshooting checklist ................................................................................................ 184
Factors that affect product performance .......................................................................... 185
Restore the factory-set defaults (M1210 Series only) ...................................................................... 185
Interpret control-panel light patterns (M1130 Series only) ............................................................... 186
Interpret control-panel messages (M1210 Series only) .................................................................... 189
Control-panel message types .......................................................................................... 189
Control-panel messages .................................................................................................. 189
Clear jams ........................................................................................................................................ 192
Common causes of jams ................................................................................................. 192
Jam locations ................................................................................................................... 193
Clear jams from the document feeder (M1210 Series only) ............................................ 194
Clear jams from the output areas .................................................................................... 195
Clear jams from the input tray .......................................................................................... 197
Clear jams from inside the product .................................................................................. 199
Change the jam recovery setting ..................................................................................... 200
Solve paper-handling problems ........................................................................................................ 202
Solve image-quality problems .......................................................................................................... 203
Print-quality examples ..................................................................................................... 203
Repetitive defects ruler .................................................................................................... 209
Optimize and improve image quality ................................................................................ 210
Solve performance problems ........................................................................................................... 211
Solve connectivity problems ............................................................................................................ 211
Solve direct-connect problems ........................................................................................ 211
Solve network problems .................................................................................................. 211
Solve software problems .................................................................................................................. 213
Solve common Windows problems ................................................................................. 213
ENWW ix
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