Event log message Description Action
99.00.06
99.00.07
99.00.08
Remote firmware upgrade (.bdl) was not
performed. There was an error reading the
firmware file.
1. Download the firmware again.
2. If the error persists, perform the clean
disk/format disk process.
3. Download the firmware from the
Preboot menu.
4. If the error persists, replace the hard
disk.
99.00.09
99.00.10
The firmware upgrade was canceled by the
user.
Resend the firmware upgrade to the product.
99.00.11 The preboot partition is full. 1. Download the firmware again.
2. If the error persists, perform the clean
disk/format disk process.
3. Download the firmware from the
Preboot menu.
99.00.12 Remote firmware upgrade (.bdl) was not
performed. An invalid file was sent.
The firmware file sent was not the correct file.
Download the firmware file again, making
sure to download the file for the correct
product model. Attempt the upgrade again.
99.00.13
99.00.14
Remote firmware upgrade (.bdl) was not
performed. An invalid file was sent.
The firmware file sent was not the correct file.
Download the firmware file again, making
sure to download the file for the correct
product model. Attempt the upgrade again.
99.00.20 The bundle is not for this product. Download the firmware file again, and
attempt the upgrade again.
99.00.21 The bundle is not signed with the correct
signature, or the signature is invalid.
99.00.22 The bundle header version is not supported
by this firmware.
99.00.23 The package header version is not supported
by this firmware.
99.00.24
99.00.25
99.00.26
The format of the firmware bundle not correct.
334 Chapter 2 Solve problems ENWW
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