Check paper and the printing environment
Use paper that meets HP specications
Use dierent paper if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Printed characters seem misformed.
●
Printed pages are curled.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
●
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
●
Use paper that has not been previously printed on.
●
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
●
Use paper that is not too rough. Using smoother paper generally results in better print quality.
Check the environment
Environmental conditions can directly aect print quality, and they are a common cause for paper-feeding
problems. Try the following solutions:
●
Move the product away from drafty locations, such as air-conditioning vents, or open windows or doors.
●
Make sure the product is not exposed to temperatures or humidity outside of product specications.
●
Do not place the product in a conned space, such as a cabinet.
●
Place the product on a sturdy, level surface.
●
Remove anything that is blocking the vents on the product. The product requires good air ow on all
sides, including the top.
●
Protect the product from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the product.
Adjust color settings (Windows)
Change the color theme
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Color tab.
4. Select the HP EasyColor check box to clear it.
256 Chapter 10 Solve problems ENWW
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