Tools for troubleshooting: Component tests
Use the procedure below to test various printer mechanical and electromechanical assemblies.
NOTE: The menu list of components for the Component Test varies depending on which optional
accessories are installed.
The table in this section describes the components available with an optional 1x550-sheet paper feeder
installed.
For trays other than Tray 1 or Tray 2, the tray number associated with a sensor or switch depends on the
number and type of accessories installed.
Individual component diagnostics (special-mode test)
This test activates individual parts independently to isolate problems.
NOTE: The front door or right side door interlocks must be defeated to run the component tests. Some
tests might require that the ITB and toner cartridges be removed. A control-panel display prompt appears
indicate removing some, or all of the cartridges, during certain tests.
Access the individual component diagnostics from a touchscreen control panel
1. From the Home screen on the printer control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
Troubleshooting
●
Diagnostic Tests
●
Component Test
3. Select the component test options for the test.
Access the individual component diagnostics from an LCD control panel
1. From the Home screen on the printer control panel, use the down arrow button to scroll to
Administration, and then press the OK button.
2. Use the down arrow button to scroll to Troubleshooting, and then press the OK button.
3. Use the down arrow button to scroll to Diagnostic Test, and then press the OK button.
4. Use the down arrow button to scroll to Component Test, and then press the OK button.
NOTE: The table in this section describes the components available with an optional 1x550-sheet paper
feeder installed.
For trays other than Tray 1 or Tray 2, the tray number associated with a sensor or switch depends on the
number and type of accessories installed.
156 Chapter 2 Solve problems ENWW
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