HP LaserJet Enterprise M552 - Control panel message document (CPMD); Control-panel message types; Control-panel messages and event log entries; 10.XX.YZ Error Messages

Control panel message document (CPMD)
Control-panel message types
The control-panel messages and event code entries indicate the current printer status or situations that
might require action.
NOTE: Event log errors do not appear on the control-panel display. Open the event log to view (M553x only)
or print the event log errors.
A control-panel message displays temporarily and might require the user to acknowledge the message by
touching the OK button to resume printing or by touching the Stop button to cancel the job. With certain
messages, the job might not nish printing or the print quality might be aected. If the message is related to
printing and the auto-continue feature is on, the printer will attempt to resume printing after the message
has appeared for 10 seconds without acknowledgement.
For some messages, restarting the printer might x the problem. If a critical error persists, the printer might
require service.
Control-panel messages and event log entries
NOTE: Some of the messages in the following sections only appear in the event log.
TIP: Some control-panel messages and event log entries refer to a specic product sensor or switch in the
recommended action to solve the problem. See the diagrams in the clear jams section of the product
troubleshooting manual for sensor and switch locations.
10.XX.YZ Error Messages
Event log error message
10.39.70 Document feeder kit very low
Description
The 10.XX.70 is an event log only message, it will not show on the control panel. The only message to display
will be a warning message <Supply> very low .
The product indicates when Automatic Document feeder (ADF) maintenance kit is very low. The actual
remaining Automatic Document feeder (ADF) maintenance kit life might vary.
NOTE: Check the Event Log for the 10.39.70 code. If this error is listed, proceed with the below Recommend
Action.
NOTE: After an HP supply has reached the very low threshold, the HP Premium Protection Warranty for that
supply has ended.
Recommended action
The customer must order and pay for a replacement ADF roller maintenance kit.
NOTE: After replacing the Document feeder Maintenance kit, reset the Maintenance kit page counter by
selecting New Document Feeder Kit in the Manage Supplies sub-menu.
264 Chapter 2 Solve problems ENWW